1 Frequently asked questions
1.1 Where are you located?
1.2 How will my product be delivered?
Your product will be delivered by us or a transport company, in consultation with the customer.
1.3 What are your delivery times?
Our delivery times depend on your order, and its production time.
After placing an order, we will contact you as soon as possible about the expected delivery time.
You can of course consult with us about the desired delivery date.
1.4 Which payment methods do you use?
With us you can pay in two ways:
- Ideal, safe in your own banking environment
- On account (if this appointment is made with you)
1.5 How can I report complaints?
Feel free to send an e-mail to [email protected] or call us. Tel: 0174 621 237
1.6 What materials does Kemeling use?
In order to guarantee the best quality, we use the light but strong material HDPE as well as the material PP which has an extremely high temperature range. For more information about HDPE and PP, click here.
1.7 How is Kemeling certified?
We have received various certificates, which guarantee that our products are of good quality and meet all legal requirements. More information about Kemeling's certifications can be found here.
1.8 I do have another question.
Do you have another question or is your question not listed? Feel free to contact us. Tel: 0174 621 237 or [email protected].
